Perceptions

Possible Root Cause(s)

Possible Solution(s)

Productivity seems low. Why do things take so long?

• Release Initiatives/ Features too big

• Lack of Communication

• Agile suggests breaking down the problem into prioritized and smaller components

• Spend more time on Communications

Why can't we get it right the first time around?

• Lack of detailed User Stories

• Lack of comms with clients and “business”

• Lack of Quality Control

• More Prototyping

• More detailed discussions early on

• UX review sessions early on w/ clients

• Better defined user stories

Do we have our priorities right?

• Are we leveraging resources for purposes not directly aligned w/ plans?

• Planning and/or Comms doesn't work

• Transparent and well communicated Product Planning and Roadmap Process

Are we solving our clients critical problems?

• Lack of comms with clients and “business”

• Lack of Vision?

• More frequent interaction with clients (and with sales and support team)

Clients don't know or think that we're better than our competitor(s)

• Lack of Competitive Analysis

• Well-defined and well-communicated Competitive Differentiators

I'm not sure I like the GUI, can't we do better?

• Everyone will have a different opinion about GUI? Which one is right?
  

• UX preview sessions with users

• Work with UX experts if you can

I never know where we stand with our new Releases

• Poor comms

• Product must (!) facilitate frequent comms to/with stakeholders

My Developers don't get enough details to do their jobwell

• Lack of PM or Business Analyst resources

• Identify what else they are working on and fix that situation